| |
| |
CosmoCom
Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless).
http://www.cosmocom.com/
| |
Custom Software Solutions
Developer of Khronos, a time and motion study software tool for use in incoming and outgoing call/contact centers and other industries.
http://www.softwareontime.com/
| |
| |
Dial Connection, Inc.
Offers predictive dialing, telemarketing and call center software solutions.
http://www.dialconnection.com/
| |
Digisoft Computers
Vendor of scripting software for call centers.
http://www.digisoft.com/
| |
Digivoice
Developers and implementers of complete contact center software solutions.
http://www.digivoice.com/
| |
DTS Group
Provides voice, data and software solutions, and offers systems integration, workflow and CRM services.
http://www.smartcall.com/
| |
e-talk Corporation
Offers call center and help desk software to aid monitoring and evaluation.
http://www.e-talkcorp.com/
| |
EchoPass
An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs.
http://www.echopass.com/
| |
Engage Technology
Specializes in Computer Telephony and E-Commerce solutions software.
http://www.engagetechnology.com.au/
| |
Envision Telephony
Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers.
http://www.envisiontelephony.com/
| |
eQuality
Provider of technological solutions software to store, identify, retrieve and analyze digitally recorded telephone or electronic customer communications.
http://www.Eyretel.com/
| |
| |
FocalPoint
Call center wallboard software for supervisors and agents, broadcasting real-time call center statistics, custom messages and alerts.
http://www.focalpointstats.com/
| |
Genesis Systems
Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
http://www.buygenesis.com
| |
Gryphon Networks
Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws.
http://www.gryphonnetworks.com/
| |
Information Access Technology
Provides established predictive dialing and interactive communication software for the call center environment.
http://www.iat-cti.com
| |
Inova Solutions
Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
http://www.inovasolutions.com
| |
InVision Software AG
Offers workforce management software for customer contact centers.
http://www.invisiononline.com/
| |
|
