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ISx, Inc.
Provides Directory Assistance software for telecommunications call centers.
http://www.isxinc.com/
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JDM Systems, Inc.
Provider of systems development software and integration solutions for customer service contact centers.
http://www.jdmsystems.net/
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KGA
Offers PC-based training and assessment programs for call centers and a number of other industries.
http://www.ckga.com/
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KoolToolz
Provides workforce planning tools for call centers, including schedule agents and performance analysis.
http://www.kooltoolz.com
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Lagan Technologies Ltd.
Customer Relationship Management (CRM) software solutions aimed at the telecommunication and banking markets.
http://www.lagan.com/
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Mercom
Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
http://www.mercom.com/
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NBX Software
Provides industry specific software solutions for use with 3Com's NBX Voice System.
http://www.nbxsoftware.com
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Noetica
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
http://www.noetica.com
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Odesoft Software
Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.
http://www.odesoftsoftware.com/
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OPC Marketing
Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions.
http://www.opc-marketing.com/
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PanaLog Software
Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.
http://www.panalog.com
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Perimeter Technology
Provider of management information systems for center-based automatic call distribution systems.
http://www.PerimeterTechnology.com/
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Portage Communications
Offers a range of call center software tools for forecasting and staffing.
http://www.portagecommunications.com/
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Rockwell FirstPoint Contact
Offers complete customer contact solutions, supporting multiple channels and including voice, e-mail, web, wireless and VoIP.
http://www.rockwellfirstpoint.com/
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Stratasoft
Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.
http://www.stratasoft.com/
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Strategic Computer Support, Inc.
Offers contact center technology for inbound, outbound, and fully blended customer contact centers.
http://www.strategicinc.com
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synTelate
Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing.
http://www.syntelate.com
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Teleopti
Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks.
http://www.teleopti.com/
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