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TeleWare PLC
Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR.
http://www.teleware.co.uk/
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Tellview
Offers an IVR helpdesk call center application, which can be provided in either French or English.
http://www.tellview.ca
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Teltone Corporation
Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities.
http://www.teltone.com/
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The Amanda Company, Inc.
Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA).
http://www.theamandacompany.com/
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Trio
Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.
http://www.trio.com/
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UtilCall
Provides a range of call center software utilities.
http://www.utilcall.com/
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VerbatimTPV
Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.
http://www.verbatimtpv.com/
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Vocalcom
Provides computer telephony applications, including call center management software, predictive dialers and voice self service.
http://www.callcentersolution.com
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Vocalcom
Offers a range of call center software products, including predictive dialers and sms management solutions.
http://www.vocalcom.com
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VoiceLogger
The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business.
http://www.voiceintegrity.com/
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Vox Spectrum Inc
Offers contact management software, monitoring software, and digital voice recording and voice logging solutions
http://www.voxspectrum.com
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Who's Calling
A customer capture service providing intelligence about prospects and customers making inbound telephone calls.
http://www.whoscalling.com/
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Wicom
Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
http://www.wicom.com/
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Witness Systems, Inc.
Provides recording and analysis software designed to enable customer contact centers within a company to record and evaluate interactions through multiple communications media, such as telephone and Web chat. (Nasdaq: WITS).
http://www.witsys.com/
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Xentrax
Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
http://www.xentrax.com/
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XETA Technologies, Inc.
Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA).
http://www.xeta.com/
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Zeacom
Producer of customer call center and telephony integration software.
http://www.zeacom.com
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